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kannan
01-24-2008, 05:27 AM
Hi

i have downloaded osticket_1.6 rc2,
iam try to install the software ,

iam using
apache server ,php5 and mysql as database ,

ihave loaded the file in to sever in the following location
http://localhost/osticket/upload /

in the browser i get the installation page , filled the detail ,but it does not install and remain in the same page ,and also does not show any error ,

can any one help me with the problem ,

4ice
01-24-2008, 05:43 AM
Are you sure it is not saying your url is incorrect. Because RC does not accept localhost URL's.

Try to use your local IP adress instead, for example: http:/10.0.0.138/osticket/upload

kannan
01-24-2008, 05:54 AM
i have tried the localip address and also teh loop back address ,but it does not show waht the error is ,

4ice
01-24-2008, 06:12 AM
Perhaps this post will help you:
http://www.osticket.com/forums/showpost.php?p=802&postcount=5

But I must say that it is strange you don't get any errors. If this doesn't work, maybe you can wait for RC3 in which some important bugs have been solved. It should be available in a few days.