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Issue Type SVA   Project osTicket Security Advisory
osTicket SVA-2010-209
Category Unknown
Affected Version 1.6 rc5
Priority 1 - Highest
Status fixed
Fixed Version 1.6.0 (Stable)
Submitted 02-09-2010
Assigned Users peter Tags (none)

issueid=176 02-09-2010 01:17 PM
Developer
osTicket SVA-2010-209

osTicket prior to v1.6.0 ST fails to properly handle or/and escape some user input prior to being displayed/used. This could potentially allow staff to unintentionally execute scripts or actions written by an attacker, causing arbitrary HTML injection and/or script code and possibly carry out an SQL injection. Staff level authentication and activity is required to initioante the attacks.

The security risk is moderately critical and for this reason we strongly recommend upgrading to the latest version (osTicket v1.6 Stable) as soon as possible. If you are unable to upgrade immediately, you should patch your current installation until you are able to do a complete upgrade.

Below are instructions on how to temporarily patch osTicket v1.6 RC1-RC5;

* In scp/admin.php line 698
Replace
PHP Code:
 <font class="error">Problems loading requested admin page. (<?=$thistab?>)</font>
With
PHP Code:
 <font class="error">Problems loading requested admin page. (<?=Format::htmlchars($thistab)?>)</font>
* Download attached zip file and upload the files 2 enclosed.
Maintain the directory hierarchy to make sure files are overwritten

Full upgrade is strongly advised. To contact osTicket developers regarding security related issues or any concerns, please use the form at http://osticket.com/support/contact.php

Credit: Nahuel Grisolia - CEH nahuel.grisolia@gmail.com
Reply

02-09-2010 01:45 PM
Issue Changed by peter
  • Attachment sva-patch01.zip uploaded
  • User assignments modified

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