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Issue Type Bug   Project osTicket Bug Tracker
screenshots in html email (outlook 2003 dutch) not attached in ticket
Category Unknown
Affected Version 1.6 Stable
Priority 3
Status Unconfirmed
Fixed Version (none)
Submitted 10-27-2010
Assigned Users (none) Tags (none)

issueid=234 10-27-2010 04:31 AM
Junior Member
screenshots in html email (outlook 2003 dutch) not attached in ticket

Hi,

Im running 2 email systems here, zarafa and just outlook with pop accounts.

The emails send from the zarafa mail system with screenshots are processed ok. ticket is created with attachment called: Outlook.jpg.

If the same email is send from an outlook pop account, the screenshot is not in the ticket.

Running Osticket 1.6 stable.
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