osTicket Community Forums

viewing an emailed link v1.6 RC3

I came across an issue when viewing a ticket from an emailed link. The view.php page displayed correctly filling in the email address and ticket # from the email. When I clicked the View Status button I was given a fatal error message with no explaination. Turning on error reporting displayed nothing. I traced the problem down to client.inc.php. There seems to be some illogic on line 19.

if(!file_exists('main.inc.php') || defined('INCLUDE_DIR')) die('Fatal Error.');

Changing this line to:

if(!file_exists('main.inc.php') && defined('INCLUDE_DIR')) die('Fatal Error.');

corrected the problem. If this is not the intended function of this line please let me know. All seems to work fine.