osTicket Community Forums

Unable to login to admin

I just had to re-install OSTicket and can't seem to get logged in to the Admin/Staff Control Panel. It just reloads the login page. Any ideas?

its my problem ;/

resolved; My problem was the proxy accessed from a computer outside and it worked!
hugs good luck!

We had similar problem with osticket at work (it appeared almost all the times for one of our users) and it was quite difficult to track, because it was hard to reproduce (it worked from some workstations and didn't for other, independently from the browser used), finally i figured out that in those situations PHPSESSID cookie wasn't sent at all, so i searched for warnings about headers setting or anything else while doing session_start when i found it in main.inc.php,
ini_set('session.cookie_path','/osticket');
while our system is set up in other location.
Consider making some config variable for that path so it will help others avoiding this timewasting and pissing off case.