DB Error #1143 - osTicket Forums

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DB Error #1143

Issue Type Bug Project osTicket Bug Tracker

DB Error #1143

Issue Tools

Category Unknown

Affected Version 1.6 rc5

Priority 1 - Highest

Status Not a Bug

Fixed Version (none)

Users able to reproduce bug 0

Submitted 10-12-2009

Attachments 0

Users unable to reproduce bug 1

Assigned Users (none)

Tags (none)

10-12-2009 05:36 AM

grangonzo

Junior Member

DB Error #1143

Just Installed last version and can't login to the admin area.
Every time i try i get this message sent to my email adress.

Code:

[SELECT * FROM ost_staff LEFT JOIN ost_groups USING(group_id) WHERE username='(myusername)' ]

SELECT command denied to user '(my_user)'@'localhost' for column 'group_id' in table 'ost_staff'

I see there's lots of people having this issue with new version too!

03-23-2011 09:37 AM

gagan

Junior Member

Hii

I have find the Bug. its mysql error.

Goto ==>
osticket/upload/include/class.staff.php

Change the code from

$sql=sprintf("SELECT * FROM ".STAFF_TABLE." LEFT JOIN ".GROUP_TABLE." USING(group_id) WHERE %s=%s ", is_numeric($var)?'staff_id':'username',db_input($v ar));

To

$sql=sprintf("SELECT * FROM ".STAFF_TABLE." s LEFT JOIN ".GROUP_TABLE." g on s.group_id=g.group_id WHERE %s=%s ", is_numeric($var)?'staff_id':'username',db_input($v ar));

Hope it will help you.

Thanks

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