Ask not what osTicket community can do for you - ask what you can do for osTicket community
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Category Unknown |
Affected Version 1.6 Stable |
Priority 5 - Medium |
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Status Unconfirmed |
Fixed Version (none) |
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Submitted 06-22-2012 |
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06-22-2012 11:28 AM
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Email template
Subject line
I inserted a new variable in the subject line of the "Alert sent to staff on ticket assignment" template, as follows:
Ticket #%ticket Assigned to %assignee Unfortunately the assignee does not show on the received email. Any ideas. Paul 
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