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Issue Type Bug   Project osTicket Bug Tracker
Ticket Submitted but ticket no not inform to user
Issue Tools
No information on ticket number to user
Category Unknown
Affected Version 1.6 Stable
Priority 1 - Highest
Status Unconfirmed
Fixed Version (none)
Users able to reproduce bug 0
Submitted 11-22-2011
Attachments 0
Users unable to reproduce bug 0
Assigned Users (none) Tags (none)

issueid=268 11-22-2011 10:14 PM
Junior Member
Ticket Submitted but ticket no not inform to user
No information on ticket number to user
How user can track their ticket if the number is not inform to the submitter?
Reply

05-01-2012 12:43 PM
Junior Member
  
Same here.....need help.
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05-01-2012 01:08 PM
Junior Member
  
Customer received new alert for first created ticket. when customer create ticket for the second time, customer will not received all alerts.

Need help...please.

Thanks!

Takamikim
Reply
05-02-2012 01:33 AM
Junior Member
  
Anyone can help this issue?

Thanks!
Reply

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