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Showing results 1 to 6 of 6 Search took 0.00 seconds. Search: Posts Made By: sharpedgewv

Forum: Troubleshooting and Problems 06-04-2012, 09:31 AM

Replies: 1 DB Error 1194 Views: 628 Posted By sharpedgewv DB Error 1194 Has anyone faced this issue? DB Error #1194. I have about 15 of those messages. [SELECT count(open.ticket_id) as open, count(answered.ticket_id) as answered ,count(overdue.ticket_id) as overdue,...

Forum: Mods and Customizations 08-31-2011, 10:38 AM

Replies: 14 [MOD] Simple time spent on ticket Views: 7,181 Posted By sharpedgewv Thank you! Thank you very much for your work! Have a question for you. How can I modify the /include/staff/viewticket.inc.php code so that it appears on the Internal Note rather than the Post Reply tab?

Forum: Mods and Customizations 08-04-2011, 02:55 PM

Replies: 14 [MOD] Simple time spent on ticket Views: 7,181 Posted By sharpedgewv I agree that it would be useful. Can anyone... I agree that it would be useful. Can anyone help with this particular mod to bring it up to 1.6 ST?

Forum: Mods and Customizations 08-02-2011, 04:55 PM

Replies: 50 [ MOD ] Staff Time Sheet / Tracking Views: 27,822 Posted By sharpedgewv I am running osTicket 1.6 Stable and my issue is... I am running osTicket 1.6 Stable and my issue is that the Post Reply has stopped working. I am unable to post a reply. The only way I can get the replies to work is to delete the time_spent...

Forum: Troubleshooting and Problems 07-26-2011, 02:21 PM

Replies: 2 Computer time, current time and ticket times are different Views: 1,207 Posted By sharpedgewv ntozier, That was exactly the issue. Thanks... ntozier, That was exactly the issue. Thanks for the pointer! :D

Forum: Troubleshooting and Problems 07-25-2011, 02:01 PM

Replies: 2 Computer time, current time and ticket times are different Views: 1,207 Posted By sharpedgewv Computer time, current time and ticket times are different Right now it is 1:56 pm EST at my location But my current time in settings says 12:56 pm (yes I have the right time zone selected and daylight savings) When I go to create a ticket or an...

Showing results 1 to 6 of 6

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