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Search took 0.00 seconds. Search: Posts Made By: ksalisbury
Forum: General Discussions 03-22-2012, 10:55 AM
Replies: 4
Views: 1,833
Posted By ksalisbury
I'm getting the same results on my system. ...

I'm getting the same results on my system.

while it isn't' a deal breaker (I just have the emails for that dept forwarded out to a distribution list so that the attachments aren't lost), it would...
Forum: Announcement Discussions 03-21-2012, 04:22 PM
Replies: 56
Views: 23,289
Posted By ksalisbury
Maybe I phrased it incorrectly. The Global...

Maybe I phrased it incorrectly.
The Global setting I knew about. but that wouldn't apply to the staff members. Those needed to be set individually. (At least I had to do it that way). Bear in...
Forum: Announcement Discussions 03-21-2012, 10:33 AM
Replies: 56
Views: 23,289
Posted By ksalisbury
Thumbs up Just installed 1.7. First looks : colors...

Just installed 1.7.

First looks : colors are much easier on the eyes,
love the hover functions over the tickets

I like the fact that you moved the users time zone setting into the admin...
Forum: Mods and Customizations 03-21-2012, 09:11 AM
Replies: 6
Views: 1,531
Posted By ksalisbury
Hey! I can do that! Wish I could help, but I'm...

Hey! I can do that! Wish I could help, but I'm a newbie at OSTicket and coding too. My last batch file was made to check machines for Y2k compliance:rolleyes:.
Forum: General Discussions 03-14-2012, 02:48 PM
Replies: 5
Views: 1,601
Posted By ksalisbury
two files that I changed the signature to default...

two files that I changed the signature to default to dept.

include/staff/viewticket.inc.php
and
include/staff/newticket.inc.php

changed none to dept in both files.

Seems to do the trick
Forum: General Discussions 02-29-2012, 12:13 PM
Replies: 5
Views: 1,601
Posted By ksalisbury
well, that code is for a new ticket not a reply. ...

well, that code is for a new ticket not a reply.

I'll keep looking
Forum: General Discussions 02-29-2012, 12:07 PM
Replies: 5
Views: 1,601
Posted By ksalisbury
I'm no programmer, but from what I can glean, it...

I'm no programmer, but from what I can glean, it looks like if we were to substituted 'dept' for 'none' in this line:



that should default the signature to the dept signature
Forum: General Discussions 02-29-2012, 10:21 AM
Replies: 5
Views: 1,601
Posted By ksalisbury
I'd be interested in this one too

I'd be interested in this one too
Showing results 1 to 8 of 8

 
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