Forum: Features Request
04-26-2013, 08:30 AM
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Replies: 0
Views: 68
Time worked
On Dashboard - Statistics i see Service Time but on a ticket I can't see any field to insert the time worked on a case, or i understand wrong about that future.
Thank you.
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Forum: Suggestions and Feedback
04-22-2013, 04:42 AM
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Replies: 1
Views: 301
I need to say it!
I just installed the new version in a demo mode to see what we have here... and i need to say it in BIG words very nice job Peter, you and your team!
I think no one from here will forget your lost...
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Forum: Suggestions and Feedback
03-01-2013, 02:29 PM
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Replies: 2
Views: 807
That nice project need a designer!
Thank you allot for that software!
But the entire design looks very old, the new websites work with large buttons... few colors, ajax, etc.
I was take a look to...
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Forum: Suggestions and Feedback
09-04-2012, 03:50 PM
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Replies: 3
Views: 2,304
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Forum: Announcement Discussions
08-06-2012, 03:21 AM
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Replies: 56
Views: 19,199
Print
No print option for client, just for staff?! :(
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Forum: Troubleshooting and Problems
06-18-2012, 04:11 AM
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Replies: 3
Views: 774
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Forum: Announcement Discussions
06-10-2012, 08:04 AM
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Replies: 56
Views: 23,280
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Forum: Mods and Customizations
04-19-2012, 12:44 PM
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Replies: 9
Views: 1,992
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Forum: Announcement Discussions
03-21-2012, 04:49 PM
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Replies: 56
Views: 23,280
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Forum: Announcements
03-19-2012, 03:22 AM
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Replies: 37
Views: 28,281
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Forum: Troubleshooting and Problems
03-12-2012, 09:22 AM
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Replies: 3
Views: 653
a little bug
maybe I'm not the only one who see that little bug (on Assign / Reassign ticket) if you don't select a person... you cant see the text error, what supposed to be "Select assignee".
See attachment...
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Forum: Troubleshooting and Problems
03-12-2012, 08:38 AM
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Replies: 3
Views: 653
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Forum: Troubleshooting and Problems
03-12-2012, 05:34 AM
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Replies: 3
Views: 653
required field modified
is possible to change?
Post internal note: optional title and note message
Department transfer: optional note message
Assign / Reassign ticket: optional note message
i want change this...
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Forum: Features Request
03-12-2012, 05:20 AM
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Replies: 1
Views: 1,107
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Forum: Mods and Customizations
03-07-2012, 03:01 PM
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Replies: 51
Views: 12,180
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Forum: Announcements
03-03-2012, 07:58 AM
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Replies: 37
Views: 28,281
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Forum: Installation and Setup Help
02-26-2012, 08:21 AM
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Replies: 3
Views: 1,063
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Forum: Mods and Customizations
02-25-2012, 10:11 AM
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Replies: 94
Views: 43,047
Yes
in print.css
FIND:
#basic, #advance /* SCP search/query */
REPLACE
#basic, #advance, #ticketnotes /* SCP search/query */
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Forum: Mods and Customizations
02-25-2012, 09:09 AM
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Replies: 94
Views: 43,047
Print ticket for client
Hello,
i was implemented that MOD too and i realized on client panel i don't have the print button, i'll put all steps again too:
FIRST STEP
Create a file print.css with the following content:...
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Forum: Mods and Customizations
02-23-2012, 11:12 AM
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Replies: 51
Views: 12,180
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Forum: Mods and Customizations
02-19-2012, 11:20 AM
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Replies: 51
Views: 12,180
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Forum: Troubleshooting and Problems
02-17-2012, 02:36 PM
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Replies: 4
Views: 1,251
ntozier,
how i told in my first post
1....
ntozier,
how i told in my first post
1. i have (for test) just 1 user (admin), so we can exclude is other user with different Preferred Timezone
the screenshot is from admin interface, the...
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Forum: Troubleshooting and Problems
02-16-2012, 04:37 PM
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Replies: 4
Views: 1,251
Hi ntozier,
if i put that in php.ini its...
Hi ntozier,
if i put that in php.ini its worst :)
i made a test with fake login and look the attachment for the answer, and i think all problem is from source, maybe from class.format.php, but...
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Forum: Installation and Setup Help
02-15-2012, 05:13 PM
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Replies: 8
Views: 2,058
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Forum: Troubleshooting and Problems
02-15-2012, 03:38 PM
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Replies: 4
Views: 1,251
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