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  #1  
Old 11-16-2010, 01:59 PM
abreisj abreisj is offline
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Exclamation Search on phone number

Hi everybody!

I have a problem. Often I need to search up a costumer and I only have the phone number.

Why can I not search on phone number??? I only get "Query returned 0 results."
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  #2  
Old 11-23-2010, 10:31 AM
musicmanmg musicmanmg is offline
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When you get your return of no tickets - does it throw up a database error?

If so, what is the error?
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  #3  
Old 11-28-2010, 01:50 PM
abreisj abreisj is offline
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Hi!

No, I do not see any DB error.. :/
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  #4  
Old 12-10-2010, 10:56 AM
kit.tagg kit.tagg is offline
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Have you added the phone number to the search code in tickets.inc.php?
KT
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