Email Piping does not work.

[bhau]

Hello

I have been trying to make email piping work. I have
installed osticked in a folder named results.
bhau is the subdomain added on the main domain user (dogmatio)

however this is what i get

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

pipe to |/home/dogmatio/public_html/bhau/results/api/pipe.php
generated by results@bhau.in

I have also tried

pipe to http://bhau.in/results/api/pipe.php

and it does not work!

Please advice

[tinos]

I also had problems with piping, and I wrote my own script to pipe correctly. The pipingscript (automail.pl) didn't work properly, or I couldn't get it to work.

My script, activated by a cronjob, fetches all email by pop3 and then PUT's all messages to the api/pipe.php script and deletes the messages on the mailserver. Works properly, so I think it's a worthly contribution to this wonderull product!

[peter]

Possible problem include;

1) Missing quotes
"|/home/dogmatio/public_html/bhau/results/api/pipe.php"
2) Permission issues
Make pipe.php world executable.

automail.php/pl are meant for remote piping. It is important to note the difference between local and remote piping. See the wiki for details http://osticket.com/wiki/Email_Settings#Email_Piping

Tinos, your script is great but I think it is better to keep pop info and logic within the system. You could have simply cronned "/path/to/api/cron.php" to accomplish the same task without the need to discentralize the pop login info.

[tinos]

Thanx, but I tried the api/cron.php to work with a cronjob for a day, and I didn't get it to work. I got a lot of errors witch I couldn't resolve.

Could the safe-mode, PHP4/5 problems or rights-related problems be the problem. I mean, on some servers there is something going on with the cron.php or pipe.php that maybe needs a custom solution.

Sorry for my English...

[red]

Originally Posted by peter

Possible problem include;

1) Missing quotes
"|/home/dogmatio/public_html/bhau/results/api/pipe.php"
2) Permission issues
Make pipe.php world executable. [

I tried the above advice and it is still not working
When i enter the info and save it takes away the quotes, is this the issue maybe?

[peter]

Are you using cpanel? Any details on the system would be helpful. PM for help if need be.

[red]

Originally Posted by peter

Are you using cpanel? Any details on the system would be helpful. PM for help if need be.

sorry, yes im on a linux server using cpanel
thanks

[crucial]

Originally Posted by tinos

I also had problems with piping, and I wrote my own script to pipe correctly. The pipingscript (automail.pl) didn't work properly, or I couldn't get it to work.

My script, activated by a cronjob, fetches all email by pop3 and then PUT's all messages to the api/pipe.php script and deletes the messages on the mailserver. Works properly, so I think it's a worthly contribution to this wonderull product!

Does anyone have this script? I can't get piping to work on my install and IMAP is complaining about a lot of things when trying to install on my production server. I'm willing to send some $$ to anyone who can either help with postfix piping or find a script like this. Please send pm or email, thanks all.

[macevedo]

Good afternoon, my problem is that every time you create a new ticket application does not generate or not send mail with information about the ticket to the person who performed for the latter to pursue the same. I have already configured options panel administrator and can not find the solution ...

ayudenme please ...

[djtremors]

@scientica: the problem is obvious

1. permission denied.
A. you are trying to write a session while but why, it's a script there, SHOULD BE no session. Are you calling it from a webpage????

2. PHP Notice: Undefined index: SCRIPT_NAME in /home/user/public_html/support/main.inc.php
A. Same as 1, SCRIPT_NAME is usually used for websites and not command line.

so my question is, what happens when you call the api script from shell?

ie php api/pipe.php

it should just sit there and wait for input....

I got mine working via .procmail and works a treat.