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Old 03-13-2008, 07:12 AM
bradshawc bradshawc is offline
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Default Forward a ticket
Any ideas on how to forward a ticket to an external email address, or change the relpy address ?

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  #2  
Old 03-13-2008, 09:19 AM
child2008 child2008 is offline
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Join Date: Mar 2008
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the reply address is defined inthe admin panel under departments. the easiest way to forward the mail would be a forward rule on your mail server.
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Last edited by child2008; 04-21-2011 at 12:27 AM.
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