How to reply from admin??

[mrcityrunner]

Hello

Ive just setup osticket and it works fine although i cant seen to find where to login as admin and reply to the tickets that are being posted?

May sound stupid but how do i reply to the tickets as admin???

Thanks

R

[TunaMaxx]

Go to:

http://www.domain.com/osticket_folder/scp/

(Obviously, you have to substitute your own details for the domain and osTicket location)

There you can log in with your admin username and password.

[mrcityrunner]

thanks... i can login as admin... but then i get all the preferences come up... and cant see where i can just reply to the tickets...

nearly there please help

R

[Corey]

Originally Posted by mrcityrunner

thanks... i can login as admin... but then i get all the preferences come up... and cant see where i can just reply to the tickets...

nearly there please help

R

When you login, at the top you will see:

Welcome back, Name | Staff Panel | My Preference | Log Out

Press 'Staff Panel'.

http://www.domain.com/osticket_folder/scp/tickets.php

[TunaMaxx]

Originally Posted by mrcityrunner

thanks... i can login as admin... but then i get all the preferences come up...

Oops... sorry. I misunderstood your question. Looks like Corey got it for you though.

[mrcityrunner]

thanks a lot - its all working fine..

great little system isnt it...