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Reload this Page Refresh Issues After Updating Tickets in the SCP
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Old 10-06-2011, 11:29 PM
wjohnson517 wjohnson517 is offline
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Join Date: Oct 2011
Posts: 3
Default Refresh Issues After Updating Tickets in the SCP
Hello,

I am having an issue after editing an open ticket. After editing the ticket, I click on submit and the page goes back to the ticket view screen; however, not all of the fields refresh to reflect the changes that I made. I have to refresh the growers to see the changes that I made during the edit. I noticed that the fields that don't refresh are the fields that have drop-down lists such as department and help topics. I am running OsTicket version 1.6.0 and PHP 5.3.6.

Any Suggestions?
Thanks!
Last edited by wjohnson517; 10-11-2011 at 02:21 PM. Reason: Better Problem description
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