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  #1  
Old 04-24-2012, 02:42 PM
dharting dharting is offline
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Question Change Assigned Technician
I have looked all over and i cannot find a way to change an assigned technician on an existing ticket. If anyone knows how to accomplish this, any help will be greatly appreciated.

Thank you,

Devon
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  #2  
Old 04-25-2012, 03:24 AM
hotwired007 hotwired007 is offline
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view the ticket, then in the reply section at the bottom there is a tab saying Re-assign Ticket.
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  #3  
Old 04-25-2012, 02:55 PM
dharting dharting is offline
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In response to hotwired007, i just found this tab yesterday and when i did i felt a bit embarrassed that i didn't see that before. Oh well, thank you for your help
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  #4  
Old 04-26-2012, 03:23 AM
hotwired007 hotwired007 is offline
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your welcome

everyone is allowed to make mistakes
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