[MOD] Report Page v5.0

[scottro]

Oooops! Fixed, thanks!

[ghostx]

Hello all,
I have a problem with this mode, when all set to Import base system and try to run this mod from the SCP system throws me a message
Welcome back,
Fatal error: Call to a member function getUsername () on a non-object in C: \ xampp \ htdocs \ amir \ include \ staff \ header.inc.php on line 35

I think it comes to PHP, but I'm not sure, so if somebody has a solution that would like me to respond.

thank you

[scottro]

Originally Posted by ghostx

Hello all,
I have a problem with this mode, when all set to Import base system and try to run this mod from the SCP system throws me a message
Welcome back,
Fatal error: Call to a member function getUsername () on a non-object in C: \ xampp \ htdocs \ amir \ include \ staff \ header.inc.php on line 35

I think it comes to PHP, but I'm not sure, so if somebody has a solution that would like me to respond.

thank you

What is line 35 of C:\xampp\htdocs\amir\include\staff\header.inc.php ?

[ghostx]

Originally Posted by scottro

What is line 35 of C:\xampp\htdocs\amir\include\staff\header.inc.php ?

in 35 line's is:

<p id="info">Welcome back, <strong><?=$thisuser->getUsername()?></strong>
<?php
if($thisuser->isAdmin() && !defined('ADMINPAGE')) { ?>
| <a href="admin.php">Admin Panel</a> | <a href="reports.php">Reports</a>
<?}else{?>
| <a href="index.php">Staff Panel </a> <? if((!$thisuser->isadmin() && !$thisuser->isManager() && $graphOptions['viewable']=='staff') ||
(!$thisuser->isadmin() && $thisuser->isManager() && (($graphOptions['viewable']=='managers') || ($graphOptions['viewable']=='staff'))) ||
$thisuser->isadmin())
{?> | <a href="reports.php">Reports</a> <?}?>
<?}?>
| <?="$isdeptmanager";?><a href="profile.php?t=pref">My Preference</a> | <a href="logout.php">Log Out</a></p>
<?}?>

that is working with old version php, and now is not working please help...

[scottro]

The following code in the header is not my code but part of the base install:

<?=$thisuser->getUsername()?>

Can you TEMPORARILY remove this and see if you get further errors? I suspect the issue is not actually getUsername.

Please remove it or comment it out and then see what kind of error, if any, you get and report back.

[ghostx]

Originally Posted by scottro

The following code in the header is not my code but part of the base install:

<?=$thisuser->getUsername()?>

Can you TEMPORARILY remove this and see if you get further errors? I suspect the issue is not actually getUsername.

Please remove it or comment it out and then see what kind of error, if any, you get and report back.

When I delete this line i have error

Welcome back,
Fatal error: Call to a member function isAdmin() on a non-object in C:\xampp\htdocs\emir\include\staff\header.inc.php on line 39
on line 39 I have this code

if($thisuser->isAdmin() && !defined('ADMINPAGE')) { ?>

[scottro]

Originally Posted by ghostx

When I delete this line i have error

Welcome back,
Fatal error: Call to a member function isAdmin() on a non-object in C:\xampp\htdocs\emir\include\staff\header.inc.php on line 39
on line 39 I have this code

if($thisuser->isAdmin() && !defined('ADMINPAGE')) { ?>

Ok, that's what I figured. For whatever reason your object $thisuser appears to be unpopulated. Are you sure you've logged in properly?

[ghostx]

Originally Posted by scottro

Ok, that's what I figured. For whatever reason your object $thisuser appears to be unpopulated. Are you sure you've logged in properly?

Yes im sure. I have only one user on osticket...

[jimmyeao]

Just wanted to say thanks for this - works great!

[avijay]

Hi Sccotro,

Kudos for this great work. The issue we are facing is the Hours to Resolution time column shows 0. What needs to be fixed to get the correct values?

Thanks.