Ask not what osTicket community can do for you - ask what you can do for osTicket community

Go Back   osTicket Forums > osTicket 1.6.x > Troubleshooting and Problems

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 06-13-2012, 08:37 AM
gabeBU gabeBU is offline
Junior Member
 
Join Date: Jun 2012
Posts: 7
Default Auto Response

Hello

I'm not sure, but is it possible to configure auto response? I mean like:

Someone posts the Problem "The Printer is broken" or something and the answer is like "We help to repair the printer as fast as we can".

Is that possible? Or is the meaning of auto response something else?

Best wishes

gabeBU
Reply With Quote
  #2  
Old 06-13-2012, 10:29 AM
ntozier's Avatar
ntozier ntozier is offline
Moderator
 
Join Date: Jan 2010
Location: NH USA
Posts: 1,600
Default

No not really.

But you can alter the templates at Admin panel -> Emails -> Templates.
__________________
ntozier
OST Forum Mod - tmib.net - System Admin
Reply With Quote


Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 06:41 AM.