Due Date with TIME

[whizzy]

Hi All, i am a vivid user of osticket, and i have a question, hope some programmers here will find it very easy. Once i login as a staff in the osticket interface and go to the dashboard , i see the following columns


Ticket Date Due Date Subject Department Priority From

But the issue is i see only Due Date, and it wont show me the Due Date;s time, which i think should be called the Due time.

Say for example: there are 5 tickets today, all of the 5 tickets show overdue but without the time mentioned. ofcourse when we click open the ticket i can see it clearly. but wondering if someone has fixed this already.Many thanks in advance

[whizzy]

does anyone have a suggestion on this

[whizzy]

Any idea ?

[axiscars]

I think sorted this on my system a while back..
I believe it's to do with date format in the code of line you want to show it, look here-
/include/staff/viewticket.inc.php

find where duedate is showing in code ..
eg. below-

"<th>Due Date:</th>
<td><?=Format::db_datetime($ticket->getDueDate())?>"

where "Format::db_datetime" I (think) I changed this from "Format::db_date"

Give it a try..

K

[whizzy]

wow .. Axiscars, u r awesome. Thank you for your prompty response, i appreciate your pointer for me. i did try what you mentioned it is exactly the same i asked for ...

i am looking to bring the due date along with the time in the staff's dashboard.

i am wondering where i need to add it.

[whizzy]

hey Axiscars, thank you soo much, i figured it out and did it . i found exactly what you mentioned on line 398 in the tickets.inc.php and it works like a breeze for me... thanks again ! u were just awesome !