[MOD] Export Ticket as PDF

[realn3rd]

Do you have some other mods in your system like html-parsing for incoming tickets?

[TheAudioPimp]

no, i think the problem is, your mod only pulls in messages, and not responses, staff notes are reponses and client responses are messages?

am i right in thinking this?

how would you get both the messages and responses, and with lines inbween so we can dicipher whats what and mayby have the staff name next to the staff replys ?

[realn3rd]

The incoming message is one sql-querry and the answer from the staff is another querry. I'm still working to make the mod displays the message(s) ans replies. I'm goin to upload an new Version of the mod when it's ready.

[TheAudioPimp]

cool, it would be nice to have both the message and replies and as i mentioned early marking which is from staff and putting a seperator line between to make it more readable.

[realn3rd]

I'm still working on a new, better version of the mod.

[alancheong]

Hi, I'm not able to download the file, can share it again ?

[realn3rd]

Ok, I've updated the downloadlink in the first post.

[alancheong]

thanks a lot.

[rmcgeown]

Hi, thanks for this MOD. I have it installed and working but I would like to be able to have the ticket_id in the PDF.

How can i get this to appear under Name and Email?

[rmcgeown]

Dont worry, I have worked it out:

$tick="Ticket: ".$ticket->getExtId();

$pdf->Cell(10,0,utf8_decode($tick), 0, 2);