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  #11  
Old 10-28-2008, 07:44 AM
4ice 4ice is offline
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Hi Artur,

Peter is the developer of osTicket. Although he is very busy with lots of things he told me he's also working on osTicket.

I hope we can make osTicket more open and so does Peter. That's why he asked me to see if there are people who are willing to help. As far as I understood Peter is working on a new version and when that is released we can look into developing with more people.
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  #12  
Old 10-28-2008, 08:35 AM
artur artur is offline
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Quote:
Originally Posted by 4ice View Post
Hi Artur,

Peter is the developer of osTicket. Although he is very busy with lots of things he told me he's also working on osTicket.

I hope we can make osTicket more open and so does Peter. That's why he asked me to see if there are people who are willing to help. As far as I understood Peter is working on a new version and when that is released we can look into developing with more people.
This is exactly why I suggested CVS/SVN approach. Most of us either interested in using osTicket (I'm using it for support in company I work for) or contributing to it are working full time.

I think limiting "development force" to people really interested in active development and to software developers is wrong. I am Sysadmin full time however I do lots of scripting, mainly in Perl but I think I can contribute a bit as well as many others.
  #13  
Old 10-28-2008, 09:19 AM
Corey Corey is offline
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Quote:
Originally Posted by artur View Post
This is exactly why I suggested CVS/SVN approach. Most of us either interested in using osTicket (I'm using it for support in company I work for) or contributing to it are working full time.

I think limiting "development force" to people really interested in active development and to software developers is wrong. I am Sysadmin full time however I do lots of scripting, mainly in Perl but I think I can contribute a bit as well as many others.
I don't think letting anyone and everyone edit the download package is the right way to go. Anyone can already contribute by making modifications. Letting anyone edit the source code for the download package can create security issues and inefficient code in the script.

osTicket does need more developers but these developers should know what they are doing and they should be interested in development.
  #14  
Old 10-28-2008, 01:25 PM
artur artur is offline
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Quote:
Originally Posted by Corey View Post
osTicket does need more developers but these developers should know what they are doing and they should be interested in development.
I agree. I don't think anyone should be allowed to submit whatever he wants to official tree. I'm sure there are ways to control source code. If one will use SVN to get source he can make patches and submit them to be approved. Then eventually more people can be involved. Sorry for misunderstanding.
  #15  
Old 10-29-2008, 04:22 AM
4ice 4ice is offline
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At least we all want the same: to improve osTicket
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  #16  
Old 10-30-2008, 02:45 AM
maxime maxime is offline
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Hi,

I've not a lot of time, but i can help.
I've posted some patch for french people. I think i won't be able to work on php but if osticket will be translated in other languages, i can help to translate it in french.

Regards,
  #17  
Old 10-30-2008, 10:38 AM
Joshua Parker Joshua Parker is offline
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  #18  
Old 11-19-2008, 04:25 PM
garyx7de garyx7de is offline
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Hi,

I come from Germany. I am developer of a Browsergames and use the ticket system. I want to help gladly and to translate the software on German.

If interest exists can I under the following address be attained: info@mafia-inc.de

Bye
  #19  
Old 12-04-2008, 08:17 PM
cifroes cifroes is offline
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Hi,

I suggest using a public SVN/CVS repository where only authorized users can commit but all can view. Then anyone could send patches to be reviewed by the commiters...

I want to help because osticket is missing some features I need but it's hard without a public repository because i'm not happy doing modifications in the downloaded version when the developers could have already a whole differente codebase to osticket 2.0...


Anyway, I'm a PHP expert and I would like to help...
  #20  
Old 12-05-2008, 12:16 PM
swfblade swfblade is offline
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I would gladly get involved. I've been using this software for a while now, and had to recode some of it to get it to work on our web server here.

I have many years experience in PHP/SQL/asp/xhtml etc., am Microsoft Certified in other areas and have been working IT since... lets just say a long time.


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