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Old 11-12-2009, 06:12 PM
midzi midzi is offline
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Join Date: Nov 2009
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Default Set of checkboxes in the ticket form and extra field

Hi,

at first, OS Ticket is very interesting software, and easy to use. I have speciall needs, and unfortunately I'm not familiar with web programming:
My main work is installing some specialised aplications on a set of computers. I'll wand to give a possibility customers, to choose what aplications they wand by checking a checkboxes located in new ticket form, so in open ticket I will Have:
Aplications: a, b, c, d etc.
And, another think. I am Blind, so I'm not able to read the Windows Product Key, and I must ask somebody to do it for me. So, I'll wand have a speciall field marked E.G. Windows Product key in the new ticket form. I'll be very happy, if somebody help me with this. Hope my english is understandable.
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  #2  
Old 11-15-2009, 08:46 AM
masino_sinaga masino_sinaga is offline
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Join Date: Apr 2009
Location: Jakarta, Indonesia
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Lightbulb Solution

Hopefully this following article will help you:

How to Add Extra Fields on the Open Ticket Form of Client Side in osTicket v1.6 RC5

Sincerely,
Masino Sinaga
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