Responses

[ibw007]

can anyone tell how makes the responses bolder than the rest of the message? i want the responses to standout in the email response.

thanks.

[masino_sinaga]

Sure. This following article should help you:
How to Make Response Message Text Bolder Than The Rest of The Message in the Response Email of osTicket v1.6 RC5

Have a nice try!

Sincerely,
Masino Sinaga

[durangod]

does this affect new ticket auto response and new message auto response as well or just the reply... i noticed the same

%url/view.php?e=%email&t=%ticket

but i only changed it in the reply portion as stated in the instructions...

and what about the changes from tyler on your post,

http://www.openscriptsolution.com/20...cket-v1-6-rc5/


do i need to implement those changes as well?


i did do a test email and it looks nice accept for one thing, on the name portion it reads;
-- do not edit -- testmerge,
as the address part... ??

[durangod]

i dont see it in the template or in the database, it must be bleeding in from code somewhere maybe...

where is the

-- do not edit --

comming from on the reply email... mmmm

[durangod]

ok nothing to do with this mod, the -- do not edit -- was happening way before this mod, i looked at some prev ticket tests and its on there, i guess it just escaped my vision, so this mod is fine, but i still have to find where that is comming from... because i do want to drop my name down alittle so its not all on one line like before, i guess i dont mind if its on there, i just want it at the very top instead of all on one line..

[durangod]

ok last update im good, i just went into template and added two <br /> in there and it came out fine... im happy, thanks so much masino for all your mods, really good stuff... nice job..

[ibw007]

How about adding images on responses? can anyone help with this?