File for sending email after creating a ticket

[Gorgorbey]

Hello,

I am looking for the file containing the text sent in the creation of a ticket to the creator of the ticket.
Exemple of mail :

Gorgorbey,

A request for support has been created and assigned ticket #xxxxxx. A representative will follow-up with you as soon as possible.

You can view this ticket's progress online here: http://xxxxxx.fr/view.php?e=xxxxxx@xxxxxx.fr&t=xxxxxx.

If you wish to send additional comments or information regarding this issue, please don't open a new ticket. Simply login using the link above and update the ticket.

Support Dept

Sorry for my English, I an French.

Thank you in advance!

[scottro]

Thats not stored in a file, its stored in the database. You can access it via the admin panel > Email > Template

[Gorgorbey]

I looked but I did not go that far. I have found. Thank you.

[Gorgorbey]

Sorry for the double message.
But when I want to change the text content of the template, the recording does not want to do.

Error updating the template. Try again

Even when I do not change the template and I record, the message is there!

[Gorgorbey]

Finally I have the answer to my previous question.
Last question:
What is the file that contains the text of the tabs on the administration panel?


Thank you!

[ozkr]

if you want to change the names of the tabs you can do it in include/class.nav.php