Ask not what osTicket community can do for you - ask what you can do for osTicket community

Go Back   osTicket Forums > osTicket 1.6.x > Troubleshooting and Problems
Reload this Page Auto Response
Register Projects FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 06-13-2012, 08:37 AM
gabeBU gabeBU is offline
Junior Member
  
Join Date: Jun 2012
Posts: 7
Default Auto Response
Hello

I'm not sure, but is it possible to configure auto response? I mean like:

Someone posts the Problem "The Printer is broken" or something and the answer is like "We help to repair the printer as fast as we can".

Is that possible? Or is the meaning of auto response something else?

Best wishes

gabeBU
Reply With Quote
  #2  
Old 06-13-2012, 10:29 AM
ntozier's Avatar
ntozier ntozier is offline
Moderator
  
Join Date: Jan 2010
Location: NH USA
Posts: 1,655
Default
No not really.

But you can alter the templates at Admin panel -> Emails -> Templates.
__________________
ntozier
OST Forum Mod - tmib.net - System Admin
Reply With Quote


Reply

Bookmarks

« Previous Thread | Next Thread »
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 09:17 PM.

Contact Us - osTicket Community Forums - Archive - Top