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  #1  
Old 07-13-2012, 01:46 PM
TheAudioPimp TheAudioPimp is offline
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Default Prevent Users Re-opining Tickets
Is there a way to prevent the Ticket being reopened by the reply of the client ?

Any help would be appreciatd.

Cheers
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  #2  
Old 07-13-2012, 03:04 PM
Corey Corey is offline
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Do you want to block the reply or just the opening of the ticket?
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  #3  
Old 07-13-2012, 03:04 PM
TheAudioPimp TheAudioPimp is offline
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Once a staff member closes i dont want the client to be able to reopen the ticket, and not to post either they will have to open a new ticket.
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Old 07-13-2012, 03:07 PM
Corey Corey is offline
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http://osticket.com/forums/showthrea...7391#post27391
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  #5  
Old 07-13-2012, 03:12 PM
TheAudioPimp TheAudioPimp is offline
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Wicked That worked?


On a side note: You couldnt help me with this could you: (im nearly there but cannot get the Priority_desc to show instead of the priority_id)

http://osticket.com/forums/showthread.php?t=8006

Thanks
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  #6  
Old 07-13-2012, 03:22 PM
TheAudioPimp TheAudioPimp is offline
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Great thanks, that worked, please check your Pms
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