osTicket Welcome
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness they deserve.
osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, and easy to setup and use. The best part is, it's completely free.
Latest News
osTicket 1.6 RC4 released
osTicket v1.6 RC4 is now available for download! RC4 fixes bugs reported from the previous releases, as well as potential security vulnerabilities. We strongly recommend upgrading any site running any of the prior releases to RC4, as soon as possible. Rea d on »
osTicket 1.6 RC3 released
osTicket v1.6 RC3 is now available for download! This release candidate fixes bugs reported from the previous releases and also includes some security related enhancements. We highly recommend upgrading to RC3, if you are currently using RC2 or RC1. Read on »
I was able to set up a full support system in minutes and best of all...this script is FREE! A script such as this would probably be worth hundreds. It is good for us small businesses just starting out and even large corporations.
- Steve